Saturday, October 6, 2012

Web Presence: Fundraising

Fundraising is an aspect of missions that can't be avoided... a ministry is dependent on the faithful giving of others to live by.  The internet just makes it easier for the money to move... it does not take away the work that you, as a ministry, has to do... though it may make it easier.  There are two topics that needs to be addressed.  The first is the mode of which to perform the fundraising and raising awareness.  The second is the means of transferring the money remotely through the internet.  So let's talk about each one for their worth.

Fundraising and raising awareness

This topic will have its own post one day... but I'll address this briefly in this post as they are so vitally linked.  Fundraising through the internet can be done in many ways.  This is not to eliminate the need for traditional forms of communication like support letters and such through the postal mail... but to add to it to reach those who may not want to get things over postal or are not already connected, not to mention the cost saving on material.

Email fundraising

So far the most common form of internet fundraising is through email.  There are two types of email fundraising and they are active and passive.  

The active fundraising emails are emails that are directly aimed at raising funds for a very specific need... for instance if an orphanage had a van breakdown and there is an urgent need for funds to replace or fix the van.  

The passive fundraising emails are the ones that have a message about giving tagged at the end of every update, newsletter or any communication aimed at a larger crowd.  The whole importance of the passive email message is to always keep the need real for your supporters because it is so easy to "forget", for whatever reason.  Some may feel that this degrades the emails somehow... but I argue against that notion in that it is only through their giving that you can do this work!  There's no apologies to be had for honesty and reality... it may not be pretty but we can't just bury our heads in the sand and pretend that we're vulnerable.

Online fundraising events

Another way of fundraising online is through online events.  This is harder to pull off for smaller ministries as this takes a lot of organization.  The way that these usually works is they set a goal with a specific target and try to reach it while showing the progress from minute to minute (or hour to hour depending on technology).  

These are great ways of getting instant funds from givers who may be giving towards a very specific goal just once.  The thing that makes these efforts so effective is the focus... it is very focused on just one objective.  This is very important for most people as the need is usually so great that you need to narrow the problem down to help the average person understand and comprehend a need so that they can own it.

Another important aspect of online fundraising events is the progress bar.  This is where strong organization comes in.  The ministry must be able to tally up the givings in real-time on the website.  The way that this helps is that it gives the urgency of the need a real face.  It gives the donors a real sense of the progress and gives them an idea of what the needs are.  It, again, makes the problem real to them.

Online partnerships

The final point I want to make for this post is the importance of online partnerships between ministries.  This is what technology is really about, connecting people and what better way of doing it than to connecting up with your fellow Kingdom workers?  This essentially gives each ministry free advertisement across the communication channels of a friend's sponsorship network.

The best way this can work is to briefly introduce your friend in your communication emails or just a little blurb about them on your blog/newsfeed.  Another way is to have a link on your website for friends of the ministry and give the ministries a little introduction.  What do you do for a friend if they need introduction? Do it on your website as an organization!

The most important part about this is.. Faith!  Have Faith that God, in His providence, have Blessed you with all these partners in ministry that you have already and that there's enough resource among all these people for you to introduce more needs.  This may seem scary at first especially if your ministry is very similar to your friends as you are afraid your donors will divert some of your funding towards them... or all of yours!  But as a ministry we must remember that God is provident over all things and that He is gracious to provide more than we need.

Online Giving Tools and how they operate

By now you should have your 501(c)(3) designation or others that legally identify you as a nonprofit organization.  This gives you a lot leverage in finding good rates for internet transactions.  There are many sites out there that offers such services.  The top choices are:
There are many more to compare on this chart: http://www.affinityresources.com/pgs/awz55Online2.shtml.  That page doesn't have everything but there are a few things you must consider.  

First thing you must consider is the initial fee and the second is the maintenance fee.  Many services will charge a setup fee to reduce the maintenance fees... but the maintenance fee is where they get you. The maintenance fee is usually a monthly fee and/or a per transaction fee.  Most of the more popular ones (listed ones) will charge one or the other, not both, for nonprofit organizations.  You must understand your source of money.  If you are expecting a ton of small recurring givings then you should try to draw a line in the sand marking when you should consider a monthly fee service vs. a per transaction service.  Most ministries tend to go for the per transaction service as you never know what you'll get... but I don't have personal experiences in handling such things so you will have to experiment and play and see what works for you.

The final thing you must consider is safety.  There are sites that seems more secure than others... but usually the more popular sites will have more incidents.  This is normal as hackers tend to gravitate toward the most crowded areas, like a true terrorist.  Like our response to terrorists, we shouldn't let them decide for us our every move... we should do the thing that is right for us.  I'm not encouraging joining an unsafe service by any means but you must understand that no website is ever really safe as long as hackers are developing new techniques.

Tuesday, September 25, 2012

Ministry Showcase: Imperishable Seed (pt. 1)

This week I will be doing a showcase of my friend Emily Arndt's newly launched ministry: Imperishable Seed.  Emily has applied to and just became a long term missionary for Christian Veterinary Missions (CVM) in the Karamoja region of Uganda.  I have been in contact with her since the beginning of this year and we have talked up great things about going into His service... so it is my honor to be given the opportunity to showcase her technological choices.  I also take no credit for any of her choices... I'm sure I might have inspired maybe a few choices but she needed little help with her ministry as she was making smart choices already.  Some of these topics also have not been covered in the blogs but we can talk about these as the time come.  So for the first part of our showcase... let's talk about:

Web Presence


Situation

Emily's mission will most be in the back country, or so to speak.  She will be mostly doing field research helping the locals tap into their God given indigenous knowledge.  The people that she is with aren't hopping on computers all the time, if at all.  Internet is sparse, if at all.  She'll mostly be working with office productivity software like word processing or spreadsheet on any computer that she will bring.

Analysis

Emily is in a situation where she will need mostly support from the States.  She doesn't have ready access to the internet nor does the people she minister to need/have access to digital media.  She will mostly need technology that she doesn't have to monitor to help her stay connected via proxy to her community back in the States and all over the world.  She will, however, need means to communicate via the web on occasions to update the rest of the world on what she is doing.

Readily Available Tools

Currently she has the technology needed to receive sponsorship through CVM.  

Web page
She will have a page to herself shortly but a taste of what it looks like here's her partner's page: http://www.cvmusa.org//Page.aspx?&pid=988&frsid=39.  For her purpose this page is more than sufficient as it states everything in a nutshell with a bio, projects and prayer request.  Due to her association with CVM the visitor can find out things about the mission like values and such that she shares on the CVM general "About" page.  

Sponsorship Vehicle
CVM also has a convenient donations page on their website, with Emily as the first recipient on their list! Actually that's because her last name starts with 'A' (https://www.cvmusa.org/sslpage.aspx?pid=1700&frsid=39).

Communication
Another thing that CVM gives her is the ability to keep a mailing list and ability to send updates through that channel. This helps her connect herself to her ministry partners not just in sending them updates but lets the partners stay in touch with CVM in general.  

Another great thing that CVM does for Emily is that they can expose her to others who are interested in helping CVM in their missions.  This is a great tool because the affiliation both gives her an immediate credential of values as well as the tool of targeting potential partners in a very specific interest group.

Things that she is doing herself

The great thing about Emily is that she is very technologically well versed when she joined CVM.  She was already on Facebook and blogging regularly.  But due to her new anticipated task in life she has either added venues to her presence or revamped her existing venues to support her new adventure.

Facebook Page
Since Emily is already on Facebook... why not add a page for her ministry?  Here is her page: https://www.facebook.com/imperishableseed39.  This page is very well put together as she states her affiliation and ministry right upfront with all the visuals.  She has CVM and CLIDE (her ministry branch) logos right on her cover page.  She also visually shows her ministry in both cover photo and profile photo.

Another (amazing to me) thing about her page is that she has populated her timeline with her entire story of going into ministry.  I will admit that I probably will never put in the time necessary to do what she has done. This gives her a very personal touch and gives anyone with a heart for missions a really good reason to sponsor her.

Overall I think she did a great job of starting this page out.  She uses both visual, verbal and graphical means of communicating her ministry.  I would not expect her to put in as much time once she gets sent out as she will have sparse connectivity once she goes out there.  So expect spurts of communication from her page.

Blog
Emily already has a blog, on blogspot, for a long time: http://jesusdied4you2.blogspot.com/.  Her previous site had all kinds of things going on and not very specific in purpose... just your normal everyday blog.  She has since rebranded it to become part of her ministry with her banner, a veterinary themed background (though stock, better choice) and focused the page to ministry, though most likely unconscious.

This page is nice in that it's not so official as her CVM page that she will have but a more personal look at ministry from the ground level.  This, again, will not be updated regularly but will have spurts of posts, like most blogs anyway... and thus this fits her ministry needs perfectly.

Saturday, September 15, 2012

Web Presence: Social Media

Social media is what makes up what most technologists would call Web 2.0.  The reason is that this is not a static website.  This site has dynamic content that is used to feed the existence of a community online, usually.  What makes this content especially powerful is the ability for you to associate yourselves with your friends.  This will give you increased "context", if you will, to the rest of the community.  This increases your visibility to the Christian community as a whole and gives the ministry a platform to distribute information such as updates, news, events and the likes as well as the ability to organize efforts.  The possibility of social media for a ministry is endless.  I'll go over some of the more popular social media sites and what it can do for you, if any.  I know this will not be an exhaustive list but I will list only the most popular in this first post.

Social media sites that will not directly help a ministry (exception mentioned):

Myspace.com

Myspace used to be a site that is real useful for most ministries... and it still may... but it has become more of a platform for bands to expose themselves... and basically a media portal.  If this doesn't appeal to your ministry, which most ministry are not based on, then Myspace.com is likely not your ministry.

Linkedin

Linked in is for professional networking, kind of like a virtual job fair.  This is primarily useless for spending time on for your ministry.  It may be a good idea to maybe put up a simple profile in case ministry workers leave the field and need Linkedin as a form of reference and request your recommendation through the site.  Most people I know don't use that, though it does help some.

Facebook.com

Facebook has become the biggest social networking site out there.  It distinguishes itself from the other social media in that it is a way for friends and acquaintances to connect in a not so formal way. Most people can spend many hours of their lives every week on Facebook and get a majority of their social news, if not ALL there news, from Facebook.  Facebook is really popular due to the fact that it doesn't announce to users who has viewed them... only when another user request to be known does a user get notified about the visit. This attractiveness is in turn exhibited in all aspects of the social networking site that makes it such a great tool for ministry.

Facebook Pages

The most useful tool in Facebook for most ministries is the Pages application in Facebook.  The idea of a Page in Facebook is like a free website for ministries in that it is a page in Facebook that allows users to view the page, even if they are not a member of the site, and allows members to "Like" your page so that others will know that ... well, they like your page.  This association can spell to a lot of things for you.  Once an user likes a page they will receive posts on your page "wall" when you post them as well as the ability to invite others to like it.  This public "like" of your page allows you to see who they are and gives you the advantage of been able to profile your following on Facebook.

The advantages of Facebook pages is that it gives you a website for free right away.  It gives you the ability to very quickly post information on your page about what's going on in your ministry and all your followers will see those things in real time.

The beauty of Facebook pages is that due to the public nature of the page in that even non-members can view the page it becomes a cheap website for you.  You can use this as your only website, for ministries that are either umbrellaed under other ministries or has seldom access to the internet.  You can also use Facebook pages as a mirror website to your existing website to promote your ministry among your current fan base in an environment that they are in already, meeting them where they are to make it easier for your presence to spread.

For a little taste of a Facebook page, here's my own Facebook page for this ministry: https://www.facebook.com/FleetOfTarshishMinistry.  The terms and conditions of a Facebook pages is slightly different from a regular account and you can find the conditions here: https://www.facebook.com/page_guidelines.php.

Twitter.com

Twitter is a fairly new phenomena that allows user to basically become a new source for anyone.  This site is different from Facebook in that it's simpler and only focused on distributing news... not so much as staying in touch with others like Facebook.  This site has the anonymous nature like Facebook but it also introduces the concept of quick distribution of news that links other accounts and concepts to your feed.  It doesn't have as many users as Facebook due to the amount of information coming from the site... but it is still very popular for broadcasting news.  Most news agencies and other government entities currently use Twitter to broadcast their news among the millions of other users representing individuals like you and me.

I currently don't have a Twitter account due to my personal lack of need for a Twitter account.  But this site is mostly useful for ministries that are primarily involved in communication and public relations.  Besides those, I really don't see how Twitter can add to a ministry.  The time commitment required to maintain a Twitter site is immense, it usually requires at least a few posts a week, if not multiple posts in a day.  Twitter is very much out of question for ministries that are primarily out in the back country... but if you are expected to broadcast a lot of information on a day to day basis, this site is a tool that you can't ignore.

Saturday, September 8, 2012

Web presence: Websites for Ministries

One of the things that frustrates me the most about websites today is that ... not every one of them is designed with purpose in mind.  A lot of people put up websites because it's cool... it seems like the only purpose of a website for most is for cool factor.  Though you can make a metaphysical argument for this type of web publishing... it is not in God's purpose for missions to indulge in such practices.  God designed this life to have limited time and wasting time on "cool factor" seems to be nothing but working towards vain glory for ourselves, not God's Glory.  So we must not fall into the trap of self glorification when pursuing a website for ministry.

So what exactly is the purpose of a website for missions?  I can't give a formulaic answer to the question but I can sure ask more questions (as if this question isn't enough) and have some partial answers that are my perspectives on the topic.  So here's my crack at it in part 1 of my thought stream on this topic:

What is God's purpose for missions?

This is a loaded question that can have a TON of answers... but let's try to expound on this at a very high level.  Missions is for the advancement of the fame of the Lord.  As we can observe all through the Bible, God's purpose for confronting people is so that "He may be known".

How does God's purpose for mission translate to having a website?

That was a very vague and broad explanation of what is missions.  So how do we, mortals, participate in getting God to be known?  The answer really is uniquely different from ministry to ministry but it all boils down to two forms of communication: the nature of God through example and the nature of God through the Word.  If we see the work of missions like a meal we can observe that communicating God's nature through example is like the appetizer to the feast (by practicing our belief) and communicating God's nature through the Word (teaching of the Scriptures) is the entree.

There are other aspects of mission that involve other backend technicalities that are crucial to a mission's viability and that's where the website really comes in since it has to be a human that does the real work of missions.  Technology was first used to help human do our task more effectively and not become a means onto itself... and we should remember and stick to that theme when applying it to missions. NOTE: This analysis doesn't apply if the message of the mission itself is meant to be delivered through the internet

What role does a website play into all this?

The role of a website to a ministry is really not a central part of most ministries.  The reason is that to achieve the main goal of missions, and that is to let the Nations know of the Lord, we must reach the unreached.  Most unreached people groups don't have computers (or even know how to read) or are using computers that are blocked off from the web space that we have access to.  A website will not serve them at all.  There are exceptions to the rule but most cases involve people groups that won't be able to access our websites.

The role of a website can be for communication.  The website was first used as a form of communication... and still is used in such a way today.  The website is a "home front" technology for most ministries.  It is best used by most entities as a way of giving people who have heard about them more information.  The website, at least in web 1.0, is all about static information.  A website can become a web 2.0 (social networking) website... but most ministries don't have the resources or the power to leverage against giants in the secular world... so a static website is the only choice for most ministries.

As a static website, it can only serve as a point of reference.  Something you can refer someone to who you just bumped into.  That's all... and because it's static, it should only be a point of contact that links the visitor to other resources that are dynamic.  It should contain only the most crucial information with links at just the right place to keep the visitor from leaving in the short time that they are there.  If the visitor only visit the site once and is able to get everything they need there... then the site has achieved its goal fully, even though that's almost impossible for the serious visitors.

What does an effective website look like for most ministries?

This, again, has no formulaic answers but it should meet at least a few basic criteria to be deemed a success:
  • Communicate who the ministry is:
    • What the mission is
    • What they believe
    • Who they are affiliated with, if any
    • A brief history
  • Communicate what the ministry does
    • An outline of on going projects, past projects and/or future plans
    • Photos, videos or other media of what the ministry has done (optional)
  • Connect visitors to the ministry
    • Connect to blogs, newsletter, forum or other forms of news from those on the field
    • How to get involved: 
      • A chance to give, online or other means
      • How to pray for the ministry
      • Provide ways to spread the word about the ministry
      • How to help the ministry directly
Because the aim of the website is to be a center of reference and not really a place to dwell... it should have simple design that's inviting.  Every page shouldn't be long enough to intimidate but rather invite with simplicity... the point is to come, read, leave... and probably not come back if all the needed information is gathered.

Bottom line

If a ministry makes a static website the center point of their ministry and the web is not their target audience... then the ministry is very likely wasting their resources on a website.  The website should not be used for self glorification but only a point of reference for information.  The ministry should meet the audience where they inhabit and not try to compete with corporations (like facebook and twitter) that aren't really a threat, but a potential friend, of the ministry.

The website is like the information desk in a mall or store: it takes visitors where they want to go when they are lost.  If it becomes anything more it becomes a waste of resource.

Friday, September 7, 2012

Starting up

So this is my attempt at making a public journal of what I find and think of as I journey to and, God willing, continue in technical missions.  The challenges and solutions of technological use in missions is drastically different from the conventional context and in this blog I will try to publish some of my open thoughts on this topic.

Here are some of the initial topics that I would like to cover in this blog:
  • Web/Media presence (front end)
    • Website
    • Social media
    • Fundraising
    • Digital media
  • Communication tools
    • Sponsor/missionary connection
    • Translation
    • Mission to mission visibility
  • Personal assistance
    • Planning
    • Organizing
    • Analytic
Those are some of the topics that I wish to get into but... as time will dictate, we'll see where things go.